Licensed & Insured · CA LIC #982663
Open 24/7 · Mon-Sun
Pacifica, San Francisco, Burlingame, CA · Serving the Bay
PACIFICA, CA • LIC #982663 • 24/7
We answer the phone day, night, weekends, and holidays, with same-day service across the Peninsula.
A sump pump only matters on the days you need it. Works Plumbing provides sump pump repair in Redwood City, CA, so the pump in your pit starts when water rises and stops when the job is done.
Upfront pricing. Same-day service. No obligation.
"*" indicates required fields
We’ll call you back fast.
THIS MONTH’S BEST DEAL
One-time use. Combine with our 24/7 emergency service and pay only when the job is done. Mention this offer when you book.
Expires soon Cannot be combined
We test the pump, the switch, and the discharge line, then give you an upfront price to fix what failed. Schedule a sump pump repair visit before the next storm, or call on us for 24/7 emergency service when water is already rising.
Key points
Pumps rarely fail without warning. These are the signs we hear about most:
Test it yourself by pouring a bucket of water into the pit. If the pump does not start, or starts and does not empty the pit, it needs service.
Redwood Shores is not the only part of the city that deals with water. When FEMA maps took effect on April 5, 2019, the City reported that 950 parcels outside Redwood Shores were added to a Special Flood Hazard Area compared with the 2012 maps.
If your home is one of them, a working sump pump and a clear discharge path deserve a spot on your fall checklist. The City’s floodplain rules are in Municipal Code Chapter 41, and your FEMA panel shows which zone applies to your parcel.
Most visits end with a repair, not a new pump. The fixes we make most often:
We recommend replacement when the motor has failed, the housing is cracked, or the pump can no longer keep up with the water that reaches the pit. When we replace a pump, we match its capacity to your pit and discharge run, then test it with water before we leave.
Backup options such as a battery backup pump or a high water alarm are available. We explain what each adds so you can decide whether it fits your home.
A few habits keep a working pump working:
If anything sounds or looks different from last season, call us before the next storm rather than after it.
Pump work sometimes involves changes to electrical connections or to where the discharge line drains. We confirm permit requirements with the City before that kind of work starts, and we confirm where discharge water may go before we reroute a line. You get the answer before any work begins, not after.
If water in the pit is coming from a plumbing leak rather than groundwater or rain, our leak detection team in Redwood City can trace it.
Works Plumbing has been family owned and operated since 2009, based in Pacifica and working across the Peninsula. Here is what you get:
We serve homes in Redwood Shores, Downtown, Roosevelt, Friendly Acres, Woodside Plaza, and the Farm Hill Road area. See our full sump pump service, our drain cleaning in Redwood City for yard and floor drains that feed the pit slowly, or the Redwood City plumbing page.
The levees protect Redwood Shores. Why would my home need a working sump pump?
Levees keep the Bay out. They do not remove rain, roof runoff, or water that pools around a foundation inside the levee system. If your home has a sump, the pump handles that water.
Will Redwood Shores homes need flood insurance?
The City reports that FEMA advised in April 2020 that, unless the levee system is modified, Redwood Shores properties will be designated a Special Flood Hazard Area, affecting about 4,700 households. Check with the City and your insurer for your address. We cannot answer insurance questions, but we can make sure your pump works.
My home is not in Redwood Shores. Could it still be in a flood zone?
Possibly. The City reported that the 2019 FEMA maps added 950 parcels outside Redwood Shores to a Special Flood Hazard Area. Your FEMA panel and the City’s floodplain information show your zone.
My pump runs even when it has not rained in Redwood City. Is that normal?
Not usually. A pump that runs in dry weather may have a stuck switch, a failed check valve, or water reaching the pit from a plumbing leak. We test each one.
When should Redwood City homeowners test a sump pump?
Before the rainy season, and after any long stretch when the pump has not run. Pour water into the pit and watch it start, empty the pit, and shut off.
Can you replace my pump if it is beyond repair?
Yes. We match the new pump to your pit and discharge line, confirm permit requirements with the City where they apply, and test the system with water before we leave.
Book sump pump repair in Redwood City and we will test the whole system and fix what is keeping it from doing its job.
We’re highly experienced with: Leak detection Drain cleaning Drain repair Rooter services Water heaters Sprinkler systems Tankless water heaters Toilet repair & installation Faucet repair & installation Shower repair & installation Trenchless sewer repairs Camera inspections Garbage disposals Gas lines Gas valves Burst pipes Pipe repair Sump pumps Sewer repairs Hydro jetting Pipelining Plumbing repairs
Sump Pump Replacement Experts The team from Works Plumbing wants to take the stress out of dealing with a faulty sump pump in Redwood City. Our company is proud to offer 24/7 emergency availability for any situations that need to get addressed in a timely manner. We offer flexible financing options on approved credit to make it easier to pay for a new sump pump. Our locally owned and operated company was founded in 2009, and we’re committed to exceeding the expectations of each of our customers. We have a shop located off of Palmetto Avenue in Redwood City, and our plumbers are ready to respond to all service requests in a prompt and professional manner. We’ll arrive at our appointments punctually and have all of the tools needed for the job. You can trust us to give every job our full attention. To learn more about how we can help you get a new sump pump for your Redwood City home, give the team from Works Plumbing a call today. Plumbing Repair Toilet Repair Shower Repair Hydro Jetting Camera Inspection Leak Detection Gas Line Repair Trenchless Pipe Repair Water Line Repair Sump Pumps Garbage Disposal Drain Cleaning Faucet Repair Hot Water Heater Repair Tankless Water Heaters
Snap a photo of the problem before you call, it helps us bring the right parts on the first visit.
See how we handle it:
Upfront pricing, licensed techs, and a real human on the phone 24/7 across the Peninsula.
A look at real Works jobs around the Peninsula.
Many sump questions in Redwood City start with the Bay. According to OneShoreline, San Mateo County’s flood and sea level rise district, much of Redwood Shores is below high tide levels in San Francisco Bay. The neighborhood was built on former marshes, it is protected by levees, and more than three miles of those levees were raised in 2010.
The City reports that in April 2020, FEMA advised that unless the levee system is modified, Redwood Shores properties will be designated a Special Flood Hazard Area. That designation would require about 4,700 households to buy flood insurance. Construction on the levee upgrade is planned for 2030 to 2034.
Here is why that matters for your pump. Levees hold back the Bay. They do not handle rain that falls inside them, runoff from roofs and driveways, or water that collects around a foundation. That water is a drainage question. Where a home has a sump, the pump is what moves it out.
So when we repair a pump in Redwood Shores, we check the whole path the water takes:
We at Works Plumbing treat the pump as one part of a drainage system, not a stand-alone appliance.
We’ve earned our reputation one happy homeowner at a time.
“Thank you again for another job well done, and thank you for responding right away. I will continue to recommend Works Plumbing because they respond right away and get the job done efficiently.”
Plumbing emergencies don’t wait for payday. Spread your cost over 12, 24, or 60 months with affordable financing options through trusted partners.
Share these with a neighbor, or just mention the special when you schedule. Every offer works by phone or online.
Drain cleared or it’s free. Limit one per household.rnrn
Mention this offer when you schedule EXPIRES 12/31/2026Save $500 on a new tankless water heater install.rnrn
Mention this offer when you schedule Expires 12/31/2026With any drain cleaning service over $250. See the problem yourself.
Mention this offer when you schedule Expires 12/31/2026Thank you for your service. Ongoing: no expiration.
Mention this offer when you schedule Valid year-roundLabor only with purchase of new toilet. Includes haul-away.
Mention this offer when you schedule Expires 12/31/2026Honest pricing, no obligation. We won’t waste your time.
JUST CALL US Valid year-round
A real human will answer, dispatch a stocked Works van, and get someone at your door the same day. No phone trees. No robots. No “we’ll get back to you Monday.”
Google rated. CSLB #982663.
TAP TO CALL • 24/7