Licensed & Insured · CA LIC #982663
Open 24/7 · Mon-Sun
Pacifica, San Francisco, Burlingame, CA · Serving the Bay
PACIFICA, CA • LIC #982663 • 24/7
We answer the phone day, night, weekends, and holidays, with same-day service across the Peninsula.
A sump pump only matters on the nights it has to run. Works Plumbing provides sump pump repair in San Mateo, CA, so the pump under your home is ready before the next storm instead of after it.
Upfront pricing. Same-day service. No obligation.
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One-time use. Combine with our 24/7 emergency service and pay only when the job is done. Mention this offer when you book.
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Water rising in the pit right now? Contact Works Plumbing for emergency sump pump service. We offer same-day service and 24/7 emergency service.
Key Takeaways
Most pump failures give a warning first. Call us if you notice any of these:
A pump that fails in dry weather is an inconvenience. One that fails during a storm can put water under the whole house.
A sump system is more than the pump. We look at each part, because the failure is often somewhere else.
A stuck or tangled float keeps the pump from starting or stopping. We free it, test it through a full cycle, and replace the switch if it fails the test.
A failed check valve lets pumped water fall back into the pit. The pump then runs again for the same water. We test the valve and replace it if it leaks back.
A crushed, kinked, or clogged discharge line can make a healthy pump look broken. We trace the line to its outlet and clear it.
Debris can jam the impeller. A worn motor may run but move little water. We clean what can be cleaned and tell you when the motor is the problem.
A tripped breaker or loose cord stops everything. If you have a battery backup, we test whether it takes over when main power is cut.
Every visit follows the same order, so you know where things stand.
We at Works Plumbing explain what failed and why in plain terms. If the pump is fine and the problem is the line or valve, that is the only part we fix.
Repair is the first option we look at. Replacement comes up only when the numbers or the condition say it should.
| Finding | Usual recommendation |
|---|---|
| Stuck float or failed switch | Repair the switch or float |
| Leaking check valve | Replace the valve only |
| Clogged discharge line | Clear or reroute the line |
| Jammed impeller, motor sound | Clean and retest |
| Motor burned out or housing cracked | Quote a replacement pump |
| Pump cannot keep up in storms | Discuss capacity and options |
If a replacement is the better value, we show you both prices side by side. Financing is available on qualifying work, and we post current offers on our coupons page.
One storm can bring a large share of a year’s rain. The December 31, 2022 storm dropped over 4.5 inches in 12 hours in parts of the city, against a typical annual total of about 22 inches, according to the City of San Mateo annex to the County’s draft 2026 hazard plan.
A few habits help your pump through a storm like that:
If the pump runs constantly during a storm, it may be keeping up or it may be losing. Contact us and we will check it.
Water in the crawlspace without a pump problem may point to a supply or drain leak instead. Our leak detection in San Mateo service finds hidden leaks.
Works Plumbing has been family owned and operated since 2009. We serve San Mateo neighborhoods from North Shoreview and Shoreview to Sunnybrae, San Mateo Village, and Parkside.
Read about our sump pump services across the Peninsula, or see every service on our San Mateo plumbing page. If storm water is backing up through a floor drain, our drain cleaning in San Mateo team can clear the line.
My North Shoreview home left the flood zone in 2024. Do I still need a working sump pump?
If your home has a sump pump, it still needs to work. The October 11, 2024 map revision moved North Shoreview and North Central largely from Zone AE to Zone X, but the City still names local runoff to the Coyote Point and Poplar Avenue pump stations as a flood source.
Does the City’s pump station protect my crawlspace?
No. The Coyote Point and Poplar Avenue pump stations move storm water out of the City drainage system. Your sump pump removes water that collects under or around your own home. The two do different jobs.
Can my sump pump drain into the sewer in San Mateo?
San Mateo runs its storm drains separately from its sanitary sewers. We did not find a City rule on sump discharge in our sources, so we confirm the right discharge point with the City before we move or change a line.
Which parts of San Mateo flooded in the December 2022 storm?
The City of San Mateo annex to the County’s draft 2026 hazard plan lists flooding in Shoreview, Parkside, Fiesta Gardens, Sunnybrae, San Mateo Village, and near Laurelwood Park, and notes that citizen groups identified at least 40 streets that flooded. If your area was affected, test your pump before the next rainy season.
Do I need a permit to repair or replace a sump pump in San Mateo?
We confirm permit requirements with the City of San Mateo Building Division before work starts. If a permit applies, we pull it and schedule the inspection.
My home is near San Mateo Creek or Laurel Creek. Should I worry about my pump?
The City names San Mateo Creek, Laurel Creek, and the 19th Avenue Channel as remaining flood sources. Check the City’s flood zone resources for your address, and we can review your pump setup with that in mind.
Do not wait for the next storm to find out the pump is stuck. Schedule sump pump repair with Works Plumbing and we will test the whole system and give you a clear price.
We’re highly experienced with: Leak detection Drain cleaning Drain repair Rooter services Water heaters Sprinkler systems Tankless water heaters Toilet repair & installation Faucet repair & installation Shower repair & installation Trenchless sewer repairs Camera inspections Garbage disposals Gas lines Gas valves Burst pipes Pipe repair Sump pumps Sewer repairs Hydro jetting Pipelining Plumbing repairs
Sump Pump Replacement Experts The team from Works Plumbing wants to take the stress out of dealing with a faulty sump pump in San Mateo. Our company is proud to offer 24/7 emergency availability for any situations that need to get addressed in a timely manner. We offer flexible financing options on approved credit to make it easier to pay for a new shower sump pump . Our locally owned and operated company was founded in 2009, and we’re committed to exceeding the expectations of each of our customers. We have a shop located off of Palmetto Avenue in San Mateo, and our plumbers are ready to respond to all service requests in a prompt and professional manner. We’ll arrive at our appointments punctually and have all of the tools needed for the job. You can trust us to give every job our full attention. To learn more about how we can help you get a new sump pump for your San Mateo home, give the team from Works Plumbing a call today. Plumbing Repair Toilet Repair Shower Repair Hydro Jetting Camera Inspection Leak Detection Gas Line Repair Trenchless Pipe Repair Water Line Repair Sump Pumps Garbage Disposal Drain Cleaning Faucet Repair Hot Water Heater Repair Tankless Water Heaters
Snap a photo of the problem before you call, it helps us bring the right parts on the first visit.
See how we handle it:
Prefer to listen? Catch this topic on our homeowner podcast:
Upfront pricing, licensed techs, and a real human on the phone 24/7 across the Peninsula.
A look at real Works jobs around the Peninsula.
San Mateo has spent two decades redrawing its flood map. The City of San Mateo FEMA Flood Zone History page traces the steps. The city joined the National Flood Insurance Program in 1981. A 2001 flood map placed areas north of Highway 92 in a special flood hazard area.
Levee and pump work followed:
That is real progress against Bay flooding. The same City page still names local flood sources: San Mateo Creek spilling near El Camino Real, local runoff to the Coyote Point and Poplar Avenue pump stations, the 19th Avenue Channel, and Laurel Creek.
A map revision describes insurance risk from a large flood. It does not stop rain from collecting against a foundation or a crawlspace filling during a long storm. So we treat your sump pump as a working part of the house, regardless of zone. On a San Mateo call we ask where water has shown up before, check the pit and pump under load, and look at where the discharge goes.
We also serve these neighboring Peninsula towns.
We’ve earned our reputation one happy homeowner at a time.
“Thank you again for another job well done, and thank you for responding right away. I will continue to recommend Works Plumbing because they respond right away and get the job done efficiently.”
Plumbing emergencies don’t wait for payday. Spread your cost over 12, 24, or 60 months with affordable financing options through trusted partners.
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Drain cleared or it’s free. Limit one per household.rnrn
Mention this offer when you schedule EXPIRES 12/31/2026Save $500 on a new tankless water heater install.rnrn
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