Privacy Policy.
Last updated: Oct 2026 Please review these terms carefully.
Works Plumbing (“we”, “us”) respects your privacy. This policy explains what we collect and how we use it.
Information We Collect
When you contact us, book service, or submit a form, we collect your name, phone, email, address, and details about your request. We also collect information automatically through cookies and analytics, and we use call tracking (dynamic phone numbers) and may record calls for quality and training. If you opt into texts, we keep your SMS history.
How We Use It
To schedule and perform service, contact you about your request, process payments, improve our service, and, with your consent, send offers.
Cookies, Analytics & Advertising
We use Google Analytics, Google Ads, and Meta (Facebook) remarketing pixels. You can opt out via Google Ads Settings, optout.aboutads.info, and your Meta ad preferences.
Text Messaging (SMS)
Message frequency varies. Message & data rates may apply. Reply STOP to cancel or HELP for help.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Consent to texts is not a condition of purchase.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
How We Share It
Only with service providers who help us operate (scheduling, CRM, payments, advertising platforms). We do not sell your personal information.
Retention, Rights & Security
We keep information only as long as needed. You may request access, correction, or deletion by emailing [email protected]. We use reasonable safeguards to protect your data. Our services are not directed to children.
State Privacy Rights & Changes
Depending on your state, you may have additional rights. We may update this policy and will post the new effective date here. Questions? Contact us at [email protected] or 650-899-3542.
Beyond
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