Licensed & Insured · CA LIC #982663
Open 24/7 · Mon-Sun
Pacifica, San Francisco, Burlingame, CA · Serving the Bay
PACIFICA, CA • LIC #982663 • 24/7
We answer the phone day, night, weekends, and holidays, with same-day service across the Peninsula.
Scale on the fixtures, spotting on glassware, soap that will not lather, and appliances failing early. Hard water is a Peninsula fact. We test it, size a softener to your actual hardness and household, and install and service systems across Pacifica, San Francisco, and Burlingame.
Upfront pricing. Same-day service. No obligation.
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One-time use. Combine with our 24/7 emergency service and pay only when the job is done. Mention this offer when you book.
Expires soon · Cannot be combined
Hardness is dissolved calcium and magnesium, and its cost is cumulative rather than dramatic. It scales the inside of pipes and the heat exchanger of your water heater, which is why hard water areas see shorter appliance lives. It also means using noticeably more detergent and soap for the same result, and it leaves the film on glass and tile that no amount of cleaning fully removes.
A softener works by ion exchange, swapping the calcium and magnesium for sodium across a resin bed, then periodically regenerating that bed with brine. Sizing it properly is the whole game: undersize it and it regenerates constantly, wasting salt and water and wearing out early. Oversize it and you have paid for capacity you never use and the resin sits stale between regenerations.
So we test your water before recommending anything, size on measured hardness and household demand, and tell you where a whole-house softener is genuinely worth it against point-of-use treatment. Book a free estimate any time, no obligation.
Thank you again for another job well done, and thank you for responding right away. I will continue to recommend Works Plumbing because they respond right away and get the job done efficiently.
Deomen L., San Mateo, Google review
Every softener installation comes with upfront pricing, licensed and background-checked technicians, and a 100% satisfaction guarantee. Works Plumbing holds California contractor license #982663, carries full bonding and insurance, and holds an A+ rating with the Better Business Bureau.
We are a plumbing-only shop, which means the tech at your door has spent years on this exact work rather than splitting time across three trades. Our crews are drug tested as well as background checked, and dispatch is staffed by real people around the clock. No surprises, no commission-driven upsells, no pressure, ever.
Check the brine tank once a month and keep the salt level above the water line, but do not fill it to the brim. Overfilling encourages the salt to bridge, forming a crust that leaves an air gap underneath, and once that happens the system draws no brine and quietly stops softening while appearing to work normally. Half to two thirds full is the right habit.
See how we handle it:
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Upfront pricing, licensed techs, and a real human on the phone 24/7 across the Peninsula.
Here are the questions we hear most. Don’t see yours? Give us a ring, a real human answers, day or night.
Start with a test rather than a guess, and we will do one free as part of an estimate. The everyday signs are white scale on faucets and shower glass, spotting on dishes out of the dishwasher, soap and shampoo that will not lather properly, stiff laundry, and a water heater that has not lasted as long as it should. If the test comes back only moderately hard, we will tell you a softener may not be worth it.
No. Ion exchange leaves a small amount of sodium in the water, not salt in any tasteable sense, and the quantity is low compared with ordinary food. What people usually notice is that softened water feels different, slightly slippery, and that soap lathers far more readily. If sodium is a dietary concern, we can leave the kitchen cold tap unsoftened or pair the system with reverse osmosis for drinking water.
That depends on your measured hardness, household water use, and how well the system is sized and programmed. A properly sized and correctly set unit for an average household typically needs a bag every four to eight weeks. A poorly sized or badly programmed one can double that, which is one of the clearest signs a system needs adjusting. We also offer scheduled salt delivery if carrying bags is not appealing.
Usually yes. The two things that fail are the control valve and the resin bed, and both are serviceable. Control valves are repairable or replaceable without changing the whole system. Resin lasts roughly ten to fifteen years and can be replaced in the existing tank. Before either, we check for salt bridging in the brine tank, because a surprising share of dead softeners are actually just bridged.
Yes, and there is no obligation attached to it. We come out, diagnose the actual fault, and give you one flat price covering parts and labor before any work starts. If you decide not to book, you owe nothing and we will not chase you with follow-up calls. We would rather you had an honest number to compare than feel cornered into a decision at the door.
Every job is backed by our 100% satisfaction guarantee. If the same problem returns, call us and we come back out to make it right. We test our work before leaving rather than packing up the moment it looks finished, which is the main reason callbacks are rare. Parts and equipment carry their manufacturer warranty on top of our own guarantee.
Three Peninsula locations put a stocked truck near you, from San Francisco down to Atherton, covering 22+ cities every day.
Combined across our Pacifica, San Francisco, and Burlingame locations.
“I had a backed up kitchen drain and David from Works Plumbing came out and cleared the line in a matter of minutes. Very professional and very knowledgeable. Definitely recommend!”
“Great professional and quick service! Shamir was friendly, efficient, and professional. He fixed the leaking problem in my sink and garbage disposal in under an hour. Highly recommend!”
“Thank you again for another job well done, and thank you for responding right away. I will continue to recommend Works Plumbing because they respond right away and get the job done efficiently.”
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Share these with a neighbor, or just mention the special when you schedule. Every offer works by phone or online.
Drain cleared or it’s free. Limit one per household.
Mention this offer when you schedule EXPIRES 12/31/2026Save $500 on a new tankless water heater install.
Mention this offer when you schedule Expires 12/31/2026With any drain cleaning service over $250. See the problem yourself.
Mention this offer when you schedule Expires 12/31/2026Thank you for your service. Ongoing: no expiration.
Mention this offer when you schedule Valid year-roundLabor only with purchase of new toilet. Includes haul-away.
Mention this offer when you schedule Expires 12/31/2026Honest pricing, no obligation. We won’t waste your time.
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A real human will answer, dispatch a stocked Works van, and get someone at your door the same day. No phone trees. No robots. No “we’ll get back to you Monday.”
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